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Your Account Terms, Plain And Clear

Every account on Ti Baje runs under the same set of terms, covering how we handle your bKash, Nagad and Rocket payment details and how long we keep your login records.

Account TermsPayment PolicyData HandlingSupport Access
Ti Baje Your Account Terms, Plain And Clear
REACH OUR TEAM

Get Help With Account Or Policy Questions

Legal questions about your account rarely need a long wait — you can raise them the same way you'd flag a delayed bKash transfer or a Rocket transaction that hasn't matched. Reach out through the channels below and describe your account issue clearly: the wallet used, the approximate time of the transaction, and what you're asking about the policy itself. We route policy and terms questions to the same support desk that handles payment queries, so you're not passed between departments for a straightforward account matter.

Team online

Live Chat

Open live chat from your account dashboard and ask about a specific policy clause or a wallet-matching question tied to your bKash, Nagad or Rocket deposit.

Email Support

Send a written request if you need a copy of the terms version that applied when you opened your account, or want a data-handling question answered in detail.

In-App Help Centre

Check the help centre inside the Ti Baje app or mobile browser for the current terms document and a summary of how account verification works.

DATA HANDLING STEPS

How We Handle Your Account Data

We collect only what's needed to run your account and match a payment — your registered mobile number, the wallet you deposit from, and basic device information when you log in. Cookies keep your session active so you're not re-entering your PIN every time you switch a tab on mobile. We keep transaction and login records for as long as regional rules and normal account-dispute handling require, then they're cleared from active systems. If you want to see what we hold on your account, or ask us to correct it, use the same support channel you'd use for a payment query.

Data We Collect

We record your mobile number, the bKash, Nagad or Rocket wallet you deposit from, and basic device details each time you log into your account.

Cookies And Sessions

Cookies keep your login active across tabs and remember your device so you don't retype your PIN every time you switch from the app to a mobile browser.

Account Security Steps

We match withdrawal requests to the wallet that funded the account, which is why a Rocket or Nagad payout only clears once the details line up.

Request A Change

Ask us to review or correct account data through the support channel on your dashboard, and reference the terms version shown at the time you registered.

Questions About Your Account Terms

These are the questions we hear most about how our terms work day to day, from wallet matching on withdrawals to what happens with your data if you step away from your account. Each answer reflects the terms live on Ti Baje right now, and every one depends on your local law and eligible regions.

Account access depends on your local law and the regions we're able to serve at any given time, so eligibility can vary even within Bangladesh.

We check that the wallet requesting a withdrawal matches the one used for your original deposit, which keeps payouts tied to the account holder, not just the number entered.

We retain transaction and login records for as long as account-dispute handling and local requirements call for, then remove them from active systems on our side.

The complete terms document is linked from your account settings inside the app or mobile browser, and it's the version that applies to your open balance.

Yes, the same account terms apply across slots, live tables and sportsbook markets including cricket fixtures, though regional restrictions can still limit specific categories where local law requires it.

Reach our support desk through live chat or email listed on this page, and mention the clause or section so we can point you to the right answer.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.